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2012, 1

Khrykov Ye. M. European, National, and Institutional Dimensions of Quality Management and its Development in Higher Education in Ukraine

Khrykov Y. M., Doctor of Pedagogical Sciences, Professor of the Department of State Service and Educational and Social Establishments Management of Luhansk Taras Shevchenko National University

The article provides the analysis of the three dimensions of the quality assurance system European, national (Ukrainian), and institutional.
Due to the fact that there is no universal quality assurance system in the European countries, the author reviews its most important features for the modern stage of the development of Ukraine . The national dimension of the quality assurance system is comprised of the state management mechanisms and the features of the social situation in Ukraine.
Students, scholars, organization of the academic process, and management of educational establishments comprise the institutional dimension. In large part, their characteristics negatively influence the performance quality of higher educational institutions.
The article outlines the following procedure of creating the quality assurance system in Ukraine:
•  elimination of negative and development of positive factors of the higher education in the country;
•  formation of features characteristic of the European higher education;
•  introduction of modern European experience in the field of quality assurance.
Modernization of the regulatory framework , creation of the HEI's performance assessment agencies , implementation of ISO 9000 series standards for finding solutions to the current problems, substantial versus formal introduction of the Bologna reforms are suggested as means for realization of the aforementioned tasks .

Key words: higher education, quality assurance system, Bologna reforms, regulatory framework , performance assessment agencies.


  1. Kremen' V. H., Pazynich S. M., Ponomaryov O. S. Filosofiya upravlinnya [Philosophy of Management]. Study Guide for University Students. Kiyv: Znannya Ukrainy. 2007. 360 p.
  2. The Quality Assurance Agency for Higher Education (QAA). Retrieved from: www.qaa.ac.uk
  3. The European Association for Quality Assurance in Higher Education. Retrieved from: www.enqa.eu.

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